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#1
Old 05-20-2016, 08:02 AM
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Would you tip appliance delivery guys?

A couple guys just dropped off a dishwasher we bought from Home Depot. It occurred to me after they left I maybe shoulda gave them a fiver each or something.
#2
Old 05-20-2016, 08:07 AM
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To me it depends on the difficulty of the delivery. Off the truck and into the garage, nope. Off the truck, up the steps, around the corner, down the hall, and place in final position, sure give them $10 apiece. If I've just spent $1500 on a new refrigerator, what's another $20?

I grew up in a New York City apartment and I remember my folks tipping everybody from the newspaper delivery guy to the postman. Out here in the Midwest, not so much.
#3
Old 05-20-2016, 08:08 AM
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No. Fuck.
#4
Old 05-20-2016, 08:14 AM
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I usually tip everyone. I don't have to, but I can afford it, and it's a way of saying thank you that's appreciated by the people who work for low wages. Sometimes it's a waste, unappreciated and/or undeserved, but I can afford it. I guess in the case of delivery guys there's some chance they'll be delivering something again and I'll want them to be careful, but in general I want them to know that someone appreciates what they do and maybe they'll do a little better for everyone. For waitstaff it's a bad system because so many of them depend on the tips, but for delivery men it's a purely voluntary system and I wouldn't tip someone who did a bad job, or was rude for instance, and I select the amount based on what seems appropriate.

Shorter answer, sure, tip the guys if they did the job competently, tip them more if they did it well.
#5
Old 05-20-2016, 08:41 AM
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I worked delivering appliances years ago. We didn't expect tips, but always appreciated them.

I've given $5-10 as a general rule.
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#6
Old 05-20-2016, 08:50 AM
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The last appliance we bought came with "free delivery and installation" (a washing machine).

I picked it up, brought it home, and installed it myself. Mostly I did it because I know I'd do a good job. A very minor part of the equation was eliminating the need to deal with a tip situation.
#7
Old 05-20-2016, 08:59 AM
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I usually do, for appliances and heavy furniture. Out house is difficult, and a long way off the beaten path. $10 or $20, depending on what I have on me.
#8
Old 05-20-2016, 09:00 AM
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Quote:
Originally Posted by GaryM View Post
To me it depends on the difficulty of the delivery. Off the truck and into the garage, nope. Off the truck, up the steps, around the corner, down the hall, and place in final position, sure give them $10 apiece. If I've just spent $1500 on a new refrigerator, what's another $20?
Yeah, off the truck and into the garage, that's exactly what it was.

When we had a hot tub delivered last year, the guys were only supposed to take it as far as the driveway, but they brought it all the way into the backyard, helped me hoist it onto the deck and remove all the plastic and tape. Them I tipped $20 each.
#9
Old 05-20-2016, 09:02 AM
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It's a matter of whether there was some element of personal attention to your needs. If they just banged it off the truck, there's not really any "service" there. On the other hand, if they took time and care, working with the vagaries of your steps and doors and cabinets, it would be right to support that.

Last edited by Peremensoe; 05-20-2016 at 09:04 AM.
#10
Old 05-20-2016, 10:05 AM
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I normally do tip but didn't the last time. Had a new front load washer and dryer delivered and the delivery guys refused to put it on my home built platform, they claimed liability issues. I made them wait while I tore out the platform. Didn't tip them either.
#11
Old 05-20-2016, 10:19 AM
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A big factor is if there is a delivery charge. If so, then no tip. Also, as folk said, if they do some personal service above and beyond the simple delivery.

But generally, no, I don't tip anyone other than restaurant/bar servers, barbers, cabbies, pizza delivery, household movers, and - depending on the circumstances - hotel maids.

I don't understand the "I just spent $1500, what's another $10-20" mentality. If that is the case, why not tip the salesperson?

(Mr. Pink's got NOTHING on me!)
#12
Old 05-20-2016, 10:21 AM
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Quote:
Originally Posted by Dinsdale View Post
A big factor is if there is a delivery charge. If so, then no tip.
Do you think those guys get a piece of the delivery charge?
#13
Old 05-20-2016, 10:29 AM
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Quote:
Originally Posted by GaryM View Post
To me it depends on the difficulty of the delivery. Off the truck and into the garage, nope. Off the truck, up the steps, around the corner, down the hall, and place in final position, sure give them $10 apiece. If I've just spent $1500 on a new refrigerator, what's another $20?
I'm going with this answer. Our first house everything was straight flat easy access. This place is narrow halls, steps, and odd angles. IF they make some effort to be gentle and not just ram things through I'll throw a $20 or something their way. In my case it did help; I was getting a couple things delivered from the same place over a couple days; I got the same guys who did a great job and I was "last on, first off" so I didn't spend my whole day waiting.
#14
Old 05-20-2016, 12:19 PM
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Yup.

I have a new refrigerator delivered a few months back. Normally two guys worth this big box stores delivery trucks, but the driver told me the person who was working with him called him to tell him he was running late. Driver told him basically, "I can't wait. I have a truckload of appliances to deliver."

So this one guy took apart my old fridge (and kitchen door) and assembled and installed the new one all by himself. From the time he pulled up to the time he left it was 75 minutes. I gave him a 20.
#15
Old 05-20-2016, 01:15 PM
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Quote:
Originally Posted by TriPolar View Post
Do you think those guys get a piece of the delivery charge?
Why wouldn't they? I wasn't aware that Home Depot was a charity that has its deliveries done by volunteers.
#16
Old 05-20-2016, 01:38 PM
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Quote:
Originally Posted by boffking View Post
Why wouldn't they? I wasn't aware that Home Depot was a charity that has its deliveries done by volunteers.
I don't know how it works, but it's likely they get paid the same whether or not there is a delivery charge.
#17
Old 05-20-2016, 03:03 PM
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Quote:
Originally Posted by TriPolar View Post
I don't know how it works, but it's likely they get paid the same whether or not there is a delivery charge.
Yes, I think they are hourly.

I tip, depending on how helpful they are. My last refrigerator the line was dripping (the former owner did some interesting things - long story). Guy refused to install the fridge. No tip for you!

My new stove, the guy busted his ass. Did a few things that were above and beyond what he was normally asked to do. He got a $20. I may never see him again, but maybe he'll be nice to the next folks.

Last edited by Sunny Daze; 05-20-2016 at 03:03 PM.
#18
Old 05-20-2016, 03:05 PM
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Quote:
Originally Posted by TriPolar View Post
Do you think those guys get a piece of the delivery charge?
No, but in my mind the tip is essentially paying for that part of the service - the delivery. If I've already paid a specific surcharge for that service, that lessens my incentive to make that aspect of the transaction more expensive.

My bottomline is how much I pay for the particular service/goods. I'm not particularly interested in personally determining what portion of that price goes to which employee who participated in which step of the manufacture/sale/delivery.

My preference would be that all employees get paid a decent wage, and that that be reflected in my purchase price.
#19
Old 05-20-2016, 03:31 PM
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Quote:
Originally Posted by GaryM View Post
To me it depends on the difficulty of the delivery. Off the truck and into the garage, nope. Off the truck, up the steps, around the corner, down the hall, and place in final position, sure give them $10 apiece. If I've just spent $1500 on a new refrigerator, what's another $20?
Yep.
#20
Old 05-20-2016, 04:21 PM
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I tip if it's challenging. My most recent appliance was a refrigerator. Had to go up 6 steps to get in the side door. Doors had to be taken off the fridge to fit through the door. Old fridge had to have the doors off to move it down to the basement. Those guys got tipped 20 bucks each. It was free delivery and I was happy to pay 40 bucks to avoid all that work.

I wouldn't tip if it was curbside or garage.

Home Depot appliance deliveries are done by contractors. The contractor gets paid x per appliance regardless of what HD is charging for delivery or if they are offering free delivery. Those contractors may opt to pay thier employees hourly or by the piece.

I agree with the other poster, I don't care if the delivery guy gets paid via delivery fee or not. If I pay for a service I'm less inclined to tip or tip less.

The town I used to live in a local pizza place charged a delivery fee of 3 bucks per order. I in turn tipped less because of that. This was a common for those drivers. The drivers weren't getting the fee, so there was high turnover. If a company wants to exploit their employees like that it's not my responsibility to pay more.
#21
Old 05-20-2016, 05:46 PM
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No. They are likely being paid union wages, which is certainly enough to live on. I have no need to take taxis any longer, so I tip servers and room cleaning personnel, and that's it.
#22
Old 05-20-2016, 05:50 PM
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Quote:
Originally Posted by Chefguy View Post
No. They are likely being paid union wages, which is certainly enough to live on. I have no need to take taxis any longer, so I tip servers and room cleaning personnel, and that's it.
I suspect that many are not union members, nor earning union wages. Regardless, I'm happy to throw them an extra $10 or $20. I don't fault people who don't, I don't think it's "expected" or that someone should feel obligated.
#23
Old 05-20-2016, 05:59 PM
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Quote:
Originally Posted by Dinsdale View Post
No, but in my mind the tip is essentially paying for that part of the service - the delivery. If I've already paid a specific surcharge for that service, that lessens my incentive to make that aspect of the transaction more expensive.
Quote:
Originally Posted by boytyperanma View Post
I
I agree with the other poster, I don't care if the delivery guy gets paid via delivery fee or not. If I pay for a service I'm less inclined to tip or tip less.
That's your choice. As I said, this is a totally voluntary system. It's not like restaurants that don't pay their staff enough, these guys don't live off the tips.
#24
Old 05-20-2016, 06:27 PM
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I usually tip, but when Larry, Curly, and Moe showed up with our new washer/dryer, it was so painful I couldn't watch them. If they'd had a ladder, someone would have lost an eye. It took them over an hour to install the unit. They were replacing one my BIL and I installed in 20 minutes, and we didn't have a cool dolly like they did. And trust me, I'm more like Tim Allen than Mike Holmes, so if I can do a better, quicker job, no tip.
#25
Old 05-20-2016, 09:46 PM
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I always assumed delivery men/women were getting paid for their time, some sort of legitimate hourly wage. It literally never occurred to me to tip them, nor have any of them ever seemed to be expecting one.
#26
Old 05-21-2016, 05:34 AM
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When my daughter was born (1990) our obstetrician was a friend I'd done undergrad with. We met that evening so I could buy him a drink or three.

So I guess I tipped that delivery man, although it was a very easy delivery.
#27
Old 05-22-2016, 03:15 PM
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I tip regularly.
Remember to "size up" your service personnel as they arrive. It's not easy, but I usually get a good read on delivery/service guys.

I tip BEFORE any work gets done. This past Summer I had my driveway sealcoated. I tipped each of the three guys $10 each before they even started. They were astounded and worked on my driveway as if they were painting the Sistine Chapel !

$30 dollars that was well spent IMO.


.
#28
Old 05-22-2016, 06:54 PM
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household mover here and my company has decided it would be a swell idea to contract with a local appliance supplier to help out with their deliveries. I have a delivery route now! Generally speaking, tips being expected depends on the people. Some do expect to be tipped, some don't.

Far as I know delivery fees do NOT go to the driver and crew directly. Those fees are to cover overhead of truck operation and maintenance, wages, higher workman's comp rates etc.

Union wages? SNERK, yeah maybe, if you don't live in a right-to-work state like I do.

Tips are greatly appreciated, heck a bottle of water is greatly appreciated, even a sincere thank you is appreciated. Lots of people out there are total jerks.

I don't expect tips, or depend on them and I give the best service I can, very often going beyond what is explicitly expected and as far as legal liability will allow (that is a real issue with delivery and installation of appliances and I am strictly delivery not install) but when I get them I make certain to let the customer know how much it is appreciated.

yeah I tip delivery people.

Last edited by guestchaz; 05-22-2016 at 06:58 PM.
#29
Old 05-24-2016, 08:14 AM
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Had some new furniture delivered a few weeks ago. The two delivery guys took their shoes off before walking on the carpet, and spent some time assembling things and making sure they worked properly. I tipped them $10 each.
#30
Old 05-24-2016, 08:30 AM
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Quote:
Originally Posted by Machine Elf View Post
Had some new furniture delivered a few weeks ago. The two delivery guys took their shoes off before walking on the carpet, and spent some time assembling things and making sure they worked properly. I tipped them $10 each.
I think this is the rationale I use, are they courteous? Did they save me from stress instead of causing more? If so, $10 a piece is certainly appropriate.
#31
Old 05-24-2016, 09:36 AM
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I've never tipped an appliance delivery guy. I don't think they expect it, I assume they aren't getting paid $3/hr, delivery service is almost always an extra charge and they aren't driving their own car like a pizza delivery guy. Seems unnecessary to me to tip everyone who was courteous to me while on the job.
#32
Old 05-24-2016, 10:23 AM
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I generally haven't tipped appliance delivery people, but that's because I haven't asked them to do anything extraordinary either. They're not paid like restaurant wait staff, where there's a portion of their actual wages composed of tips, so I don't feel the same compulsion to tip them out of fear that not doing so may materially affect their livelihood.

Now if I asked them to do something out of the ordinary or extremely strenuous, then yeah, I'd probably tip them. But having them wheel the dryer into the house, plug it in and connect the dryer vent duct? Nope.

All that said, I did give the delivery guys some sodas because it was a hot day, but I don't think that's really a tip.
#33
Old 05-24-2016, 12:33 PM
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I delivered appliances for about 8 months, got 3 tips. $50, $7 and a customer said "here is your tip" and took off her shirt.
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